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Suggestions & Feedback How can we improve our service, and what changes/features would you like to see? This forum is just to help us better understand our clients and what they want from our services.

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  #1 (permalink)  
Old 03-30-2007, 05:35 AM
Micfo Newbie
 
Join Date: Jul 2004
Location: Italy
Posts: 6
Indecent backup service

When I signed up with Micfo in 2004, backup service was realiable and for free. I didn't use it anymore, but yesterday (march 29th) I needed a backup of 14th March, because my server was hacked. The tech support said to me:

1) I had to pay 20$
2) They only have the backup of march 28th!!!

I tjink this is not a good backup service. My site, here, is not safe as I tought.
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Old 09-11-2007, 11:52 PM
mnm mnm is offline
Micfo Newbie
 
Join Date: Dec 2006
Posts: 9
they said i had to pay $50
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  #3 (permalink)  
Old 09-12-2007, 06:29 AM
Micfo Beginner
 
Join Date: Aug 2005
Posts: 35
Quote:
Originally Posted by Zenigata View Post
When I signed up with Micfo in 2004, backup service was realiable and for free. I didn't use it anymore, but yesterday (march 29th) I needed a backup of 14th March, because my server was hacked. The tech support said to me:

1) I had to pay 20$
2) They only have the backup of march 28th!!!

I tjink this is not a good backup service. My site, here, is not safe as I tought.
It would be useful if Amir would post the current policy on how often backups are made and what it costs if one needs to use them, and to note any differences between shared and reseller accounts.
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Old 10-08-2007, 10:03 AM
Micfo Beginner
 
Join Date: Aug 2005
Posts: 35
Quote:
Originally Posted by hochmand View Post
It would be useful if Amir would post the current policy on how often backups are made and what it costs if one needs to use them, and to note any differences between shared and reseller accounts.
Posting a new reply so that this gets marked "unread" and maybe Amir will respond.
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