Credit card issue ?

[mounir]

Hi everyone,

why do i have so many troubles to sign up for a webhost service on
micfo.com !

First time, i registred, and got declined because username/cc holders's name dismatch.

Second time, when I click on the invoice number to apply payment in dashboard, I get "access denied".

I opened a ticket, and no one helped.

Finally, today, I get "Invalid username" when logging in.

Don't you want to make business or what ?
Is it because I'm outside US ?

Please answer me.

Regards,

[Artashes]

You might want to submit a trouble ticket to Billing/Technical department. This forum is the last place you should be seeking support from.

[IBBoard]

I'm a Brit, and my registration went through OK (about nine months ago now), so it's not an 'outside of the country' thing. The credit card name and registered name is a common thing on the Internet now - added security to make sure that you haven't just stolen the card. Paypal do an interesting and innovative "give you an automated call at your 'home' number so you can type in a code" security check.

As artashes said, support tickets are your best bet. If you've opened one already, make sure that you got a confirmation email saying that it was opened and make sure that it was to the correct department.

Good luck

[Micfo]

Hello Mounir,

Billing department would be the best one who can solve your problem quickly. Have you e-mailed them yet or submitted a ticket? If yes, please provide your ticket ID so we can further look into it for you.

Thank you.

[primitiv]

Were you using a Visa Electron or other card that isn't supported to pay with?

Tim